VdE | Gerente de Relacionamento Premier | ABSA
Bring your possibility to life! Define your career with us
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
Sales Target: Proactively contact with customers to deliver against the required sales targets
Collaboration: Seek to improve ways of working by challenging status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
Compliance and risk management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
Customer Experience: To provide service excellence and achieve customer satisfaction.
Job Description
- Achieve individual agreed monthly targets;
- Properly address all customers’ requests;
- Ensure active participation of the team on events and customer service activities;
- empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required;
- Compliance and Risk Management | Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards. Be updated regularly on policies and procedures:
- Customer Experience | To provide service excellence and achieve customer satisfaction. Manage customer complaints;
- Comply to all required trainings as per performance development plan.
- Maintain updated regarding all tasks and activities.
Education
Higher Diplomas: Business, Commerce and Management Studies (Required)
