VdE | Gestor Universal | ABSA
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
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Job Summary
- Sales Target: Proactively contact with customers to deliver against the required sales targets
- Collaboration: Seek to improve ways of working by challenging status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
- Compliance and risk management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
- Customer Experience: To provide service excellence and achieve customer satisfaction.
- Achieve individual agreed monthly targets
- Ensure that team achieve agreed monthly target
- Ensure that customer affluent service is delivered.
- Manage customer complaints.
- Properly address all customers’ requests.
- Ensure active participation of the team on events and customer service activities.
- Understand and apply all internal procedures and compliance policies related to activities.
- Be updated regularly on policies and procedures
- Comply to all required trainings as per performance development plan.
- Maintain updated regarding all tasks and activities.
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
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